— SaaS · 2023
Invoices owners understand, and pay faster
VetLedger
−7 days
to get paid
−40%
billing disputes
— The challenge
VetLedger's clinics sent invoices owners couldn't parse — line items in clinic shorthand, no breakdown, surprise totals. Disputes dragged out and payments came late.
— Our approach
How we built it
Itemised and plain
Statements that explain what each charge was, in plain English.
Deposits and estimates
Pre-procedure estimates and deposits handled cleanly on the ledger.
Pay in a tap
A clear total and a simple way to settle, online or in clinic.
−7 days
days-to-pay
vs. prior billing
−40%
billing disputes
first quarter
— The outcome
Results
Owners understood their bills and paid them sooner, and disputes dropped off. The clinic's cash flow steadied without chasing every overdue statement.
−7 days
to pay
−40%
disputes
+9%
collected
3 days
to onboard
“Owners disputed every other invoice because they couldn't read them. Disputes dropped forty percent, and we're getting paid seven days faster. Plain billing turned out to be good for cash flow.”
