— Websites · 2025
One login across a whole network of practices
HealthHub Portal
1 login
for every clinic
+48%
portal adoption
— The challenge
HealthHub's network ran a different portal at every clinic, so patients seen across the group juggled multiple logins and lost track of records split between systems.
— Our approach
How we built it
Single sign-on
One account that works across every practice in the network.
Unified record view
Appointments, results, and messages from all clinics in one place.
Practice-aware
Each clinic keeps its identity while sharing the same portal.
+48%
portal adoption
first 6 months
−33%
login support tickets
vs. prior portals
— The outcome
Results
Patients used one login for the whole network and finally saw their care in one place. The group cut the support load of running a portal per clinic.
1 login
network-wide
+48%
adoption
−33%
login tickets
4 wk
to launch
